Privacy Policy

Last updated: October 28, 2026

WarmRevive.com ("WarmRevive," "we," "us," or "our") operates the website warmrevive.com and the online store, products, and services offered through it (the "Services"). Our store is powered by Shopify. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices and rights you have, including rights under U.S. state privacy laws such as the California Consumer Privacy Act as amended by the California Privacy Rights Act ("CCPA").

By using the Services, you acknowledge that you have read this Privacy Policy. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to your personal information.

1. Personal Information We Collect

"Personal information" means information that identifies, relates to, or can reasonably be linked to you or your household. It does not include de-identified or aggregated information. In the past 12 months we have collected the following categories:

Category	Examples	Disclosed to
Identifiers and contact details	Name, shipping and billing address, email address, phone number, IP address, account or customer ID	Shopify, payment processors, shipping and fulfillment partners, customer support and email tools, advertising partners (online identifiers only)
Commercial information	Products viewed, added to cart, purchased, returned or exchanged; order history	Shopify, fulfillment and shipping partners, analytics and advertising partners
Payment information	Payment method, transaction details. Full card numbers are processed directly by our payment processors (e.g. Shopify Payments, PayPal) and are not stored by us.	Payment processors, fraud-prevention providers
Internet or other electronic network activity	Browser and device type, pages visited, links clicked, referring website, information collected through cookies, pixels and similar technologies	Shopify, analytics providers, advertising partners (e.g. Meta, Google, TikTok)
Approximate geolocation	Country, state and city derived from your IP address	Shopify, analytics and advertising partners
Communications	Messages you send to customer support, reviews you submit	Shopify, customer support and review tools
Inferences	Shopping preferences drawn from the information above	Advertising partners

Sensitive personal information. We do not ask for or intentionally collect sensitive personal information such as Social Security numbers, precise geolocation, or health records, and we do not use or disclose sensitive personal information for purposes that would require us to offer a right to limit its use under the CCPA. Please do not send us medical information through email or customer support.

2. Sources of Personal Information

• Directly from you — when you place an order, create an account, sign up for emails or texts, contact us, or leave a review.
• Automatically — from your device and browser through cookies, pixels, and similar technologies when you visit the Services.
• From service providers and partners — such as Shopify, payment processors, shipping carriers, and advertising and analytics partners.

3. How We Use Personal Information

• To provide the Services — process payments, fulfill and ship orders, send order and shipping updates, handle returns, refunds and our money-back guarantee, and manage your account.
• Customer support — respond to your questions and requests.
• Marketing and advertising — send promotional emails and, if you have opted in, text messages, and show you ads for our products on other websites and apps, including based on your activity on our Services.
• Improve the Services — understand how visitors use our site and improve our products, pages and checkout.
• Security and fraud prevention — detect and prevent fraudulent orders, abuse and security incidents.
• Legal compliance — comply with tax, accounting and other legal obligations, respond to lawful requests, and enforce our terms.

4. How We Disclose Personal Information

We disclose personal information to the following categories of recipients:

• Service providers that act on our behalf, including Shopify (hosting and e-commerce platform), payment processors, fulfillment and shipping companies, email and SMS providers, customer support tools, and analytics providers.
• Advertising partners, such as Meta, Google and TikTok, that help us measure and deliver ads. These partners may combine information about your activity on our Services with information from other websites and use it under their own privacy policies.
• Legal and safety recipients — government authorities, courts or others when required by law or to protect our rights, our customers or others.
• Business transfers — a buyer or successor in connection with a merger, acquisition, financing or sale of assets.
• Others with your consent or at your direction.

"Sale" and "sharing" of personal information

We do not sell personal information for money. However, our use of advertising cookies and pixels to show you personalized ads may be considered a "sale" or "sharing" for cross-context behavioral advertising, or "targeted advertising," under California and other U.S. state privacy laws. In the past 12 months, the categories involved were identifiers (online identifiers such as IP address and cookie IDs), commercial information, internet or other electronic network activity, approximate geolocation, and inferences, disclosed to advertising and analytics partners. You can opt out at any time as described in Section 6.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

5. Cookies, Tracking and Global Privacy Control

We and our partners use cookies, pixels and similar technologies to keep your cart working, remember your preferences, understand site traffic, and deliver and measure ads. You can control cookies through your browser settings and, where offered, our cookie banner. Blocking some cookies may affect how the site works.

Global Privacy Control (GPC). If your browser sends a Global Privacy Control signal, we treat it as a valid request to opt out of the sale and sharing of your personal information and of targeted advertising for that browser.

Do Not Track. Because there is no common industry standard for "Do Not Track" browser signals, we do not respond to them. We do honor GPC as described above.

6. Your U.S. State Privacy Rights

Depending on your state of residence — including California, Colorado, Connecticut, Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Texas, Utah, Virginia and other states with similar laws — you may have the following rights, subject to exceptions under applicable law:

• Right to know / access the personal information we have collected about you, including the categories, sources, purposes, and recipients.
• Right to delete personal information we collected from you.
• Right to correct inaccurate personal information.
• Right to data portability — receive a copy of your personal information in a portable format.
• Right to opt out of the sale or sharing of personal information and of targeted advertising.
• Right to non-discrimination — we will not deny you goods, charge you different prices, or provide a different level of service because you exercised your rights.

How to exercise your rights

• To opt out of sale/sharing and targeted advertising: use the "Your Privacy Choices" link in our website footer, or enable Global Privacy Control in your browser.
• For all other requests: email us at Info@warmrevive.com with the subject line "Privacy Request" and the email address you used with us.

We will confirm receipt within 10 business days and respond within 45 days. If we need more time (up to an additional 45 days), we will let you know. To protect your information, we will verify your identity by matching information you provide with information we hold, such as your email address and an order number. You may use an authorized agent to submit a request on your behalf; we will ask for proof of the agent's authority and may ask you to verify your identity directly with us.

Appeals

If we decline your request, you may appeal by replying to our decision or emailing Info@warmrevive.com with the subject line "Privacy Appeal." We will respond to your appeal within the time required by your state's law (generally 45–60 days). If you are not satisfied with the outcome, you may contact your state Attorney General.

Additional notice for California residents

This Privacy Policy serves as our notice at collection under the CCPA. We retain each category of personal information as described in Section 9. Under California's "Shine the Light" law (Cal. Civ. Code § 1798.83), California residents may request information about disclosures of personal information to third parties for their direct marketing purposes; we do not disclose personal information to third parties for their own direct marketing purposes without your consent.

Nevada residents

We do not sell covered information as defined under Nevada law. You may still submit an opt-out request to Info@warmrevive.com.

7. Email and Text Messages

Email. You can unsubscribe from marketing emails at any time by clicking the "unsubscribe" link in any marketing email. We will still send transactional emails about your orders.

Text messages. If you opt in to receive marketing text messages, you agree to receive recurring automated marketing messages at the phone number you provide. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to unsubscribe or HELP for help. We do not sell or share your mobile number or SMS opt-in consent with third parties for their own marketing purposes.

8. Children's Privacy

The Services are intended for adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13 in accordance with the Children's Online Privacy Protection Act (COPPA). If you believe a child has provided us with personal information, contact us at Info@warmrevive.com and we will delete it.

9. Data Retention

We keep personal information only as long as needed for the purposes described in this policy:

• Order and payment records — for as long as required by tax and accounting laws, generally up to 5 years after the end of the financial year of the purchase.
• Account information — while your account is active, and deleted upon your request unless we must keep it by law.
• Marketing data — until you unsubscribe or ask us to delete it.
• Customer support communications — up to 3 years after your last contact.
• Cookie and analytics data — according to the cookie's lifespan, generally no more than 2 years.

10. Security

We use reasonable administrative, technical and physical safeguards, including Shopify's PCI-DSS compliant checkout and encrypted (HTTPS) connections. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

11. Shopify

Our store is hosted by Shopify, which processes personal information to provide and improve the Services. Shopify may also use certain information about your interactions with our store and other merchants to provide features such as fraud detection, Shop Pay and personalized advertising; for those purposes Shopify is responsible for your personal information. Learn more in the Shopify Consumer Privacy Policy and exercise related rights at the Shopify Privacy Portal.

12. Third-Party Websites

Our Services may link to websites or platforms we do not control, such as social networks. Their privacy practices are governed by their own policies, and we are not responsible for them.

13. International Data Transfers

WarmRevive is operated from Denmark, and our service providers may process personal information in the United States, the European Union, and other countries. Where we transfer personal information, we use appropriate safeguards required by law. If you are located in the European Economic Area or the United Kingdom, you also have rights under the GDPR / UK GDPR, including the right to object to or restrict processing, to withdraw consent, and to lodge a complaint with your local data protection authority (in Denmark, Datatilsynet). We transfer such data outside the EEA/UK using recognized mechanisms such as the European Commission's Standard Contractual Clauses or adequacy decisions, including the EU-U.S. Data Privacy Framework where applicable.

14. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the "Last updated" date above. If changes are material, we will provide additional notice as required by law.

15. Contact Us

If you have questions about this Privacy Policy or want to exercise your rights, contact us:

WarmRevive.com
Email: Info@warmrevive.com

For purposes of applicable data protection laws, WarmRevive.com is the controller of your personal information.