Frequently Asked Questions
You got questions. We got answers.
How soon will I feel a difference?
Many of our customers feel the soothing warmth and a looser knee in the very first 10-minute session. With daily use, many describe a marked drop in soreness within the first week or two, and being noticeably more active a few weeks in. Results vary from person to person.
Will it help with stairs, walks and night-time aches?
Those are exactly the moments our customers buy it for. You don't need it with you on the stairs or the walk: you use it for 10 minutes once or twice a day at home, and the comfort carries into the rest of your day and night. Results vary from person to person.
Does it help with swelling and inflammation?
Yes, that is what the infrared and 650nm red light are for. Research on infrared heat and low-level light therapy shows they can help increase circulation and reduce pain, stiffness and swelling, especially with regular use. That research is on the technologies in general, not on this specific product, and results vary.
I've tried braces, creams and heating pads. Why is this different?
Each of those does one thing. ThermaKnee Pro™ combines four: deep heat (3 levels), vibration massage (Auto, Low, High), infrared and 650nm red light, in one hands-free shell that wraps the whole knee. And because it is cordless and takes 10 minutes, you will actually use it every day.
Is it easy to use?
Yes. There are just three buttons on the touch panel: power, heat and massage. No app and no setup.
Will it fit my knee?
The adjustable straps fit most knees, left or right. Tighten them until it feels snug and comfortable.
Can I use it on both knees?
One knee at a time. That is why most customers choose 2 massagers: one for each knee, at a lower price per unit, so both knees get their 10 minutes together.
Is it safe for me?
It has overheat protection, and it is drug-free and non-invasive. Please talk to your doctor before use if you have a pacemaker or other implanted device, metal implants or a knee replacement, reduced feeling in your legs, a medical condition, or if you are pregnant.
How much is shipping and when will it arrive?
Shipping is free on every order. Delivery usually takes 7-14 days.
What if it doesn't work for me?
Then you shouldn't pay for it. You are covered by our 30-Day Money-Back Guarantee: try it at home, and if you are not happy, return it for a full refund.
Is it a medical device?
No. It's a wellness massager intended for temporary relief of minor aches and muscle tension. It is not intended to diagnose, treat, cure, or prevent any disease.